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4.5 | 95 Reviews

4.5 cu. ft. Capacity Smart Front Load Energy Star Washer with TurboWash® 360° and AI DD® Built-In Intelligence

LG WM5500HVA

Available in 2 Color(s)

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • LCD Digital Dial Control with LED Display gives you helpful information with each turn of the dial
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. 5

SEE RATINGS CHART

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AI DD® Built-In Intelligence

Built-in sensors use AI technology to detect fabric texture & load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.

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Power Clean Big Loads in 30 Minutes

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes (for 10lb. load).

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Simply. Brilliant.

The modern flat front design, graphite steel finish and tinted, tempered glass doors bring a premium point of view to your laundry space.

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Information at Every Turn

The intuitive digital dial control gives you more information with each turn. From descriptions of each setting, helpful prompts, status updates and remaining cycle time.

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Get It All Done In Less Time

Ultra Large Capacity (4.5 cu. ft.) means you have even more room to do laundry in fewer loads.

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Wash Two Loads at The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick® Pedestal Washer.

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Life's better when your home runs smart

Discover ThinQ Care in the ThinQ® app and get proactive usage, maintenance and diagnostic alerts on your phone to help keep your LG smart appliances running smoothly.

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Smart Pairing

With Smart Pairing, the washer can even tell the dryer to select a compatible drying cycle , making it the ultimate laundry hack.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. 5 SEE RATINGS CHART

AI DD® Built-In Intelligence Built-in sensors use AI technology to detect fabric texture & load size, then automatically select the right wash motions, temperatures and more for advanced fabric care.

Power Clean Big Loads in 30 Minutes 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes (for 10lb. load).

Simply. Brilliant. The modern flat front design, graphite steel finish and tinted, tempered glass doors bring a premium point of view to your laundry space.

Information at Every Turn The intuitive digital dial control gives you more information with each turn. From descriptions of each setting, helpful prompts, status updates and remaining cycle time.

Get It All Done In Less Time Ultra Large Capacity (4.5 cu. ft.) means you have even more room to do laundry in fewer loads.

Wash Two Loads at The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick® Pedestal Washer.

Life's better when your home runs smart Discover ThinQ Care in the ThinQ® app and get proactive usage, maintenance and diagnostic alerts on your phone to help keep your LG smart appliances running smoothly.

Smart Pairing With Smart Pairing, the washer can even tell the dryer to select a compatible drying cycle , making it the ultimate laundry hack.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • LCD Digital Dial Control with LED Display gives you helpful information with each turn of the dial
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean
  • Get the ThinQ® app to access smart functions
  • ENERGY STAR® Certified for an efficient clean that saves on water and energy
LAUNDRY APPLIANCE CAPACITY
Capacity 4.5 cu. ft.
SUMMARY
Dial-A-Cycle™ Yes
Electric Dryer Option DLEX5500V
Gas Dryer Option DLGX5501V
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LCD
ENERGY
CEE Tier Tier2
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 3
WASHER PROGRAMS
No. of Washer Programs 25
Washer Programs Allergiene®, Rinse+Spin, Perm. Press, Bright Whites™, Active Wear, AI Wash, Bedding, Color Care, Delicates, Dresses, Hand/Wool, Heavy Duty, Jeans, Kids Wear, Large Load, Normal, Quick Wash, Sanitary, Small Load, Spin Only, Sweat Stains, Swimwear, Towels, Tub Clean, X Large Load
No. of Washer Options 15
Washer Options Cycle Customization, Cycle List Edit, Drum Light, Signal, Control Lock, TurboWash®, Add Item, Cold Wash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Ex. Hot, Cold, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Ex. High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Yes
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
ThinQ UP™ Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Graphite Steel (V), White (W)
Cabinet Painted Steel (One unit)
Control Panel Painted Steel (One unit)
Door / Rim Glass/STS Silver
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
CERTIFICATION
AAFA Yes
POWER SOURCE
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LG Sidekick™ Pedestal Washer WD300CV
Pedestal WDP6V
Stacking Kit KSTK4
DIMENSIONS
Carton (WxHxD) 29 1/2" x 42 1/8" x 31 1/2"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 with drawer open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 214.4 f
Weight (Product) 200.8 lbs
Weight (Product/Carton) 200.8 / 214.4 lbs
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174052976

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG Perfect Laundry Pair Offer Rebate

Offer Expires: 7/11/2024 to 10/30/2024 Must be postmarked by: 1/30/2025

Receive a $100 online rebate plus 50% off eligible LG Vacuum with purchase of qualifying LG Washer and Dryer. Rebate form must be postmarked by 1/30/2025.

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.5 out of 5

89% of reviewers recommend this product.

4 Stars

Loud Steam feature

KDani 7/13/2024

I did a lot of research and looked at reviews before purchasing this brand and model. My main issue with the overall experience was around installation/hook-up offered from Lowes. The delivery man would not swap out the old hoses for the new hoses that Lowes said I had to buy so I had to call a plumber for the job. As far as the washing machine it is noisy during the Steam feature. I have only had it a few weeks and so far it is cleaning my clothes well. I hope it last as long as my last washer 15 years but likely it will not as things are not built to last anymore.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Excellent Buy

RRTX 7/9/2024

We have been using it since the last three weeks. Great results. Very quiet and efficient.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Worse washing machine ever owned WM5500HVA

Adam NY 15 7/5/2024

This product is junk as well is LG I have a brand new WM5500HVA literally two weeks old June 2024. Serviced twice and both service men say they cant fix it and LG refuses to issue an RA number so I can get at a replacement . They are wasting more time and money send a third person out to get the same result. Im a home owner with more brains then the people you speak too at the call center. The machine is built like a kids toy all the exterior panel dont fit properly together so when your washing cloths the machine makes horrible squeaking and metal to metal noise
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Outstandind Washer

mcmath 7/2/2024

I love everything about this washer--its capacity its wash-cycle choices its communication with my phone. I am so glad I purchased this and the matching dryer.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Good machine

Thomas M Jacques 6/23/2024

And its been an awesome machine to use unfortunately it broke down May 24 and they have still not fixed it. That is the worst part.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features

DBSTL 6/22/2024

I have used this LG washer for 6 months and cant be happier with my purchase. I really like the choices for types of loads and the high spin speed which helps to shorten the dry time. I also purchased the pedestal making it so much easier retrieving items from the drum.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Good hardware but firmware is Not Smart

Themojojim 6/22/2024

Purchased the LG after a horrible experience with some Sam-named brand: reviews and recommendations seemed good. Im a male engineer plus when I was young my mom always got my clothes clean as the ideal to live up to as guiding this review. First the installation was a joke mainly of bringing in washer and putting in place. They didnt install the strain release on the washer electric cable think sharp edge rubbing 220V cable and left a piece of shipping foam under the washer causing an incredible racket for almost a year. Then they ran an empty cycle and left Id prefer at least a towel load to justify the water and energy. Just because I can reinstall doesnt mean I should. But my biggest disappointment is the Smarts. I read manuals and labels and no where in the manual or settings is there a way to specifically match Machine Wash Cold Tumble Dry Low or the corresponding picture labels. Now if I ruin my wifes better clothes LG aint taking the heat and replacement $: I am. Ive written tech manuals for instruments and this manual from a professional angle is lacking. Then you can dig in to the presets to modify settings but some are locked out. And nowhere do they describe how the machine operates differently in the different cycles. You cant turn the drum light on in use I like watching the tumble and it turns off much to quickly when emptying load. Its nice that I get a ping on my phone when the load is done. But LG app wants all kinds of intrusions and makes a big deal of new feature release for a new jingle on completion big whoop-de-do :- . And when you go for warranty support a true smart app would say the service people would press a button to retrieve the serial digits and usage but nope: you do that manually. A few times. For maybe an average or disinterested user the washer is fine. For a laundry pro its not up to snuff. My opinion: the programmers were given a set of specs and they performed to those: none of them did laundry themselves or tested it with real people loads. I purchased the Steam option FOMO and after 1 year I have yet to use it. Save $ and skip that.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Perfect features price aesthetic

Autumn Moon Miller 6/18/2024

I have been using our new washer and dryer set for about a month now and I couldnt be happier. My favorite feature is the AI and app integration so I can figure out whats going on without schlepping to the basement every time. I also love the height of the machines we keep them side by side as it is perfect for folding laundry and our future second floor laundry room fantasy of a built over island for getting through clean clothes. I wouldnt enjoy the vanity of efficiency and ergonomics just mentioned if I had problems otherwise. Certainly everything seems to work as it should incredibly well and my clothes are super clean. We took great care in our installation and I tend to wipe them off regularly and make sure they are balanced/ whatever I need to do to ensure the longevity and remove culpability of any technical or mechanical errors. So far so good
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Alexa compatible

Cuba123 6/17/2024

I bought this washer about two to three weeks ago and Im happy with it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Sue reads 6/15/2024

I bought this washer to replace my old one and Im really happy I did. Its quiet and easy to load.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great combination of a washer and technology

CindyOK 5/11/2024

I purchased an LG 4.5 capacity washing machine just over a month ago and I LOVE it. The LG phone app is wonderful- never will I forget my clothes overnight in the machine plus all the technology updates at my fingertips. Highly recommend this purchase
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Great washer terrible shipping.

beng89 5/6/2024

No issues with the product itself. Shipping with RXO is a nightmare it made me wish that I had purchased from a local store instead.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Fantastic

Kayla Maldonado 4/21/2024

I bought this roughly 2 months ago and so far its been incredible My kids love the little tunes it plays and the different splash screens you can set it to. I personally love all the different settings and the fact the quick wash setting is exactly that a quick wash. Definitely comes in handy when youve got young children who are obsessed with their blanky I also love the in app features and being able to start the wash while we are away from home. I am running this washer everyday sometimes multiple times. We have not had any issues with this washer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Love it

Jude7406 4/8/2024

I have been using the unit for 2 months and love it. But since I do not have them side by side I cannot use the steam feature. Thats a bummer.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

Great features

Cav78 4/7/2024

My whole family absolutely loves this washer - It can hold a large enough load to cut down on how many loads we need to do each week and the customization settings for each load offers a lot more options than on our previous washer. It is quiet and easy to use and I am so thankful that we purchased this model I do wish the light would stay on longer inside as we are hanging clothes/transferring them to the dryer but that is a minor thing. I also enjoy receiving notifications on my phone alerting me to the wash cycle being complete so that I dont have to guess as to when it is finished. And if its sitting a little too long with wet clothes I can either run a refresh cycle or hightail it downstairs to empty it before it ruins our load.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

A great washer thats even better over time.

DaveBart 4/1/2024

This is a great washing machine. Its perfectly balanced and smart. Quality is evident. And the technology is state of the art. I liked it mine we bought it but I love it. How we used it for a while. It takes a guest work out of laundry. The AI feature was something I didnt think we would use. But I was wrong. I watched a comforter today and set the AI mode. The washer sensed the contents of the drum and figured it out how to wash it. All I had to do was walk away and wait the only thing I wish it would do is allow me to turn the LED lights on inside While its washing so I can watch whats going on. Maybe theyll adjust the programming to allow me to turn the lights on throughout the entire wash cycle. I think in some cases is more interesting in watching television.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

GREAT PRODUCT

JEO259 3/24/2024

SO FAR A GREAT PRODUCT AND EASY TO USE AND WIFI CAPABLE IS A GREAT FEATURE
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Smart

Footdoc 3/20/2024

So easy. Smart washer is just that and does a great job.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Enjoy the quality

CBN1 3/12/2024

Great Purchase Enjoy the look and features
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

LG Customer Service is TERRIBLE

BR16 3/11/2024

I bought the washer and dryer TOGETHER through LG. It took 2 and a half weeks for them to be delivered to me. I live in one of the biggest metropolitan areas in the world why did it take so long? Home Depot and Lowes were showing next day or 2 day deliveries. On the day of my delivery the delivery team could not install my new washer and dryer because I apparently did not purchase the stacking kit. If I am buying a washer and dryer together from the same website why would that not be offered to me? How would I know I need to buy another item? Its 3 pieces of metal the machines really cant include it? I spent over $2000 its a little ridiculous that 3 pieces of metal arent included in that.. I called LG and was told I would get a refund for the installation which I am currently still waiting on... Its been over 10 days. The machines itself look nice. I am still figuring out how to use them. I did do a load of laundry and the washer kept adding more time to the cycle??? I have no idea why this would happen.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Loving it

JudeF 3/9/2024

I purchased this washer 3 weeks ago. So far I love it. I can fit everything in it that I need and I live the features.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Tub lighting is great

Jcdgaj 3/9/2024

So far it is doing great a review in 6 months to a year will be better
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Wont turn on. No power

Darin06 2/26/2024

Delivered today. Wont turn on. Not an outlet issue No power. Very disappointing
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Great Features

SJFrancois 2/19/2024

Im very satisfied with this purchase. The only issue is the washer will not stay connected to WiFi. Ive called customer service and they walked me through disconnecting and reconnecting and it still does not stay connected. We also have the dryer which has stayed connected to WiFi since received so its not my internet its the unit. I will be calling again to get this issue resolved.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great washer dryer set

LindaMV 2/8/2024

I bought the washing machine and dryer as a set. My previous LG front loader was still working perfectly the sensor dry part of dryer not so good. I decided to just replace both and get the stainless steel matching set. I really love the nice clean look of the new pair.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Technology Sleek Design All In One

Maureen and Frank Rath 1/24/2024

After 18 years our old LG Washer needed to be replaced. We chose the WM5500HVA model based on outstanding reviews technological advances and sleek beautiful design. The washer is extremely quiet energy efficient has many washing options with a very easy to use menu and is beautiful and sleek in design. We highly recommend LG if you are needing to replace your washer.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great washer

AlexIdaho 1/23/2024

So far I am absolutely loving this washer. Ive had it for about six months and its worked flawlessly. Does a great job and a quick load using it AI technology. Its fun to be able to change the greeting picture and the finish cycle sounds but the real charm is how good a job it does on my clothes. Highly Recommend. I bought the pedestals with mine and Im glad I did because otherwise it would be a really low bend and stretch each time I took the clothes in and out so I also recommend buying the pedestals with these units. It has every cycle needed and tons of options for any type of clothes you plan to do
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Features

FlynnyCat 1/12/2024

I bought this around November. So far I love it. I have not had any issues. We bought the Washer and Dryer. I love the different wash/dry settings. We had a really old machine with 2 settings so this washer/dryer is super in comparison. We are so glad we went with LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

My LG washing machine

TAB10 1/10/2024

I recently purchased the LG washing machine and I am thrilled with its overall performance. The machines sleek design complements my laundry room and its user-friendly interface makes it easy to operate. One of the standout features is its impressive cleaning performance. The machine efficiently tackles tough stains leaving clothes fresh and spotless. The variety of wash cycles allows for flexibility catering to different fabric types and soil levels. The LG washer is notably energy-efficient helping me save on both water and electricity bills. The quiet operation is a bonus making laundry days much more peaceful compared to my previous machine. The large drum capacity is perfect for handling sizable loads reducing the number of cycles needed. Additionally the quick wash option is convenient for those times when I need clean clothes in a hurry. While the price point may be slightly higher than some alternatives the reliability and performance justify the investment. Overall the LG washing machine has exceeded my expectations and I highly recommend it to anyone in search of a dependable and efficient appliance.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

It leaks

MAB103 1/7/2024

Three and a half weeks after installation the washer started leaking. Customer Service said I should only be using 2 TBS of liquid detergent No where in the manual does it mention this. Later a different agent instructed me to clean the WM 3 times to remove the detergent buildup. Major flooding resulted. Very disappointed in this product and in Customer Service as I requested a tech to repair not for me to troubleshoot over the phone. They refused because they said it was my fault for using too much detergent and it is not an equipment issue. This is ridiculous since it is still under warranty. This issue is unresolved. I seriously doubt I will purchase an LG product again.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Works fantastic A great washer

AlexIdaho 12/29/2023

Wow - who knew you could love a washer Everything about this washer is great and the quality of the wash is excellent. The AI feature figures out the right wash saving time and money when loads are light or more time is needed for bigger loads. The application works wonderful and lets me know when the load is done and I can extend it if I cant get to it right away. Even enjoy the festive music option I had over Christmas This is a quality washer and I highly recommend it.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Good Machine

Ajhen 12/28/2023

Good Product. Not happy with customer service. I contacted them the day it was installed with the issue. Its still not resolved and that was three months ago
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Awesome unit

Martin73 12/27/2023

I bought this a month ago and it has performed flawlessly. I really like the features and being able to control the cycles from the phone app. It has cut laundry time in half compared to my old unit.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great Features

Mit21 12/26/2023

We bought this a month ago and have been happy with the purchase thus far. It is a standard size with all the basic features we would utilize.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Leaky washer.

Norwalk44 12/22/2023

I bought this washer a month or so ago. It works great for simple loads. I did one load of towels and bedding and it leaked from the bottom of the front loader window. It leaked a second time right after that. The tech guy was rude and so unprofessional. I was saved by buying my washer at costco and being able to return it. Please correct the afforementioned.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

LG Sets the Bar with its Washer

Mark1972 12/12/2023

My wife and I were desperate for a new washing machine. While we wanted to do some research we felt the pinch of time. We instantly loved the design and ascetic of the LG series. Since its delivery weve been incredibly happy. Installation was easy and the LG app is a cool feature. The machine is significantly quieter than our last. We couldnt be happier with our purchase.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent washer with user-friendly features.

Granticus 12/11/2023

Were totally pleased with our new washer For starters it looks AMAZING. The Graphite Steel finish is beautiful. It looks so good in our laundry room. The instructions were easy to understand and so there was no problem getting the washer up and running. Leveling it took a little effort but there was a helpful tool included that made it easier. The signal you hear at the end of a cycle was originally too loud for our preference since our toddler takes naps in the room next to the laundry room. But we quickly found out how to lower the volume and now its perfect. Weve found that our clothes are getting cleaner with this washer than with our previous unit. And it seems like theres less wear-and-tear taking place. Those things alone make the WM5500HVA worth the investment since were getting better life and performance out of our whole familys clothes. Also the WM5500HVA is way quieter than our previous washer. It runs smooth and we dont even need to keep the laundry room door closed like we used to which it nice because it helps keep the space more ventilated. Every so often theres a spin cycle that louder than normal. But thats probably just a quirk due to what clothing items are in the load and doesnt seem to be a problem at all. Were really excited about this washer and are so glad we got it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

This Is Why

CEverestTX 12/8/2023

My first thought about a washer with wifi was Why why would I need this why would I want this? I bought it anyway because of the beautiful modern and sleek look to it and my previous washer was an LG which I had a long very good experience with so I wanted another LG. This works as good if not better than my previous washer and I do use the wifi. The LG ThinQ app lets me know how much time is left when to run a clean cycle clean the lint filter and sends an alert to my phone when its finished among many other useful features. When not in use the washers digital display shows the date and time. I also bought the matching front load dryer and the matching pedestals to complete the look and functionality. Its a beautiful looking and beautiful working machine
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Easy to choose cycles and adjust as needed.

Lexie1777 12/1/2023

So far I am very pleased with my purchase and feel it was money well spent.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Clease very good and looks great.

DruC 11/28/2023

It washes fine and more wash options than I need. I use the AI mode more ofthen than the others and it does a good job. The only issue is the odor. We had a front load before so just leave the door open when not washing plus it is more of an odor like a machine rather than mold. Hope it goes away but already getting use to it. It does a load faster than our old machine and still gets items clean. Overall a good machine so far and has more than enough bells and wistles for us.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

After the dry run.

Pinglou 11/22/2023

Took delivery on this unit. Easy to make connections. First wash discovered the washer gasket is improperly installed. Sad to know quality control is lacking. Defect 2was extremely apparent. Received second as replacement. Easy control wash decisions. This unit has performed well with the done wash applications. Not as quiet as expected.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

top of the line

aterry 11/16/2023

I have owned several different washers from top load to front loads and this is by far the best one out there.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Noise level cleaning performance and capacity

gy23Oct 11/15/2023

Washer has great cleaning performance. The noise level is fine - especially since my laundry area is open to the kitchen. I mainly hear it when its spinning but its not that loud/doesnt bother me expecting no noise is not realistic. I think my prior Bosch machine was louder. So far love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Excellent wash

KJ13 11/14/2023

Bought the washer a month ago. Love the quality of the wash but AI sensor arent the best mode to use. I guess AI technology are still in the early stages
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Buy

Keith36 11/13/2023

We bought this front load washer and matching dryer electric to replace a much older LG set. This set runs much quieter and have found the savings in our electric bill not withstanding the change from an LP dryer to electric. We have consistently bought LG appliances for our home and now sold home in Mexico. We also changed out our non LG stove and refrigerator that came with our current home. We have not once had to have a service all. We anticipate the same with the new washer/dryer set.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Whats your philosophy on quality

Geno619 11/2/2023

Whats your philosophy on quality? First our model is WM5500HVA and after doing research on five other brands we chose LG. I always go with reviews as my main moving point to buy just like someone reading this will know how genuine it is. My sales pitch which I use to this day is Whats your philosophy on quality? Costco adding a year on the warranty helped as well but were also buying the extended one too. Looks features and service is all I or you need to know about LG washers and dryers. From the built in lift handles on the washer to the tilted washer drum its the unique design features that impressed me as well. Waite for a good deal and youll not only get a good deal but a good deal on a great product.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Very nice washer-dryer set

Ralph53 10/30/2023

Weve been using the washer and dryer set for over a month and love them The washer is so quiet fast and the clothes seem to be even cleaner than what the old washer has able to wash This washer doesnt vibrate like the old washer did with some loads. Didnt need to get any isolation pads like I had with the old washer My wife was a little uncertain about using the single dial but now she loves it
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Excellent

kss777 10/29/2023

No guessing about the settings. The AI makes it so easy Love it
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

AI is great

Kss777 10/29/2023

I love the AI setting. It is sooo easy and works great
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Non-Vented washer caused a mold health hazard

DtR1 10/22/2023

I bought the LG machine about a month ago. The reason for purchasing a new washing machine was that our previous similar LG washing machine that was in good working shape had a health hazard mold problems. We had maintained our washing machine per LGs recommendations using the correct front load soap using the cleaning cycle once a month etc. Other brands have vented washers that eliminate the mold problem. Unfortunately for us we were stuck purchasing another LG washing machine due to dimensions When remodeling our Laundry Room we were under the false illusion that most washer/dryers are the same size. Well got that wrong so we are stuck with LG until we do some minor remodel work......Recommend and frontload machine that is vented. Maybe LG will join the ventible washing machines some day.
Originally posted on lg.com

No, I do not recommend this product

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